Tech Support

Pensacola Computers – Tech Support Page

On this page you will find reviews and links for the best in software solutions – both paid and free versions.
All the software on this page is recommended as what we believe are the best solutions. We also provide links to some great computer help resources and special offers.

Pensacola Computers offers full tech support and computer help services, including remote access help. We also offer new computer setup service, and computer learning classes to help you learn how to effectively use your computer.

Pensacola Computers wants to share with you some great resources to be found for free on the web.

Here at Pensacola Computers we want to share some of the great free resources we have found on the web. We don’t think you should have to spend a lot of money to enjoy your computer. Unlike other companies that try to sell you expensive software that often doesn’t work as advertised and in fact ends up slowing your computer down, we want you to have the best for the money – even if it means not spending any money. Of course we will be more than glad to recommend the best paid for software and provide you with the most reputable resellers who have the best prices. We also want to share with you some wonderful free self-help resources. Computer Technology is not a secret – although some places try to keep you in the dark so they can squeeze more money out of you. We want you to feel comfortable with technology and learn to help yourself – we will always be here for Tech Support, advice, and help on the things that you are unsure about.

If you have questions about any of this software, or need some help installing and configuring it, give us a call today!

Windows 10 —  FALL CREATORS UPDATE (1709) released 10/17/2017

If you are technically inclined, you can join the Windows Insider program for free and download and install the latest test build of Windows 10 to get an idea of what the next features will be like. Windows 10 Download Preview Build –

Office 2016/365 – As Microsoft Partners we are up to date on the latest Microsoft Office software and can help support and answer any questions you may have.

Windows 8 and Microsoft Office 2013 –

In October 2012, Microsoft released Windows 8 and Office 2013 at the beginning of 2013.  At Pensacola Computers, we have been working with both Windows 8 and Office 2013 for over 2 years as Beta Testers for Microsoft. We offer free advice on upgrading to Windows 8, and we offer full support services for both Windows 7 and 8, and Office 2010 and Office 2013. If you have any questions about Windows 7, or Office 2010, please give us a call today. Of course we also fully support Windows XP, Vista, Office 2003 and Office 2007 as well!

Windows Updates

One of the most important things to do with Microsoft Windows is to make sure you keep it updated with the latest fixes and patches. This is to provide enhancements to your computer as well as make it safer and more secure. You can always set your computer to automatically download the latest fixes and patches or you can get the latest downloads direct from Microsoft.

Microsoft Update


The Best in FREE Security Products – Anti-Virus, Firewall, and  Anti-Spyware Programs.

Free AntiVirus Programs

A good AntiVirus program is an essential part of your Computer security. Especially while surfing the web it is extremely important to keep yourself protected from the latest threats. The internet can be a safe place – if you use common sense and protect yourself. With new viruses being unleashed frequently, and especially with viruses that can infect you from just visiting a web page, you need to be safe. Here are a couple of the best Free products available. Remember to keep your AntiVirus up to date and scan your computer frequently!

Many computer dealers will try to sell you their computer security solutions, or if you buy a new computer, it will often come with free trail versions of Antivirus/Antispyware/Security products. Most of these products are overbloated software which actually slows your computer down, and they can also cause conflicts with other software. Pensacola Computers does not recommend spending the extra money buying these pre-packaged security solutions. While products such as Symantec Norton’s and Mcafee do offer some protection, if you search the web you will find many reports that these products can cause all kinds of problems, Pensacola Computers does not recommend using these products! If you have a question about computer security products, please call us before you buy! Unlike the computer stores, we will not try to get you to buy a specific product, but will help you by giving you our experienced opinions.

Avast Free Home Edition – We highly recommend this product as one of the best free AntiVirus products on the market.

AVG Free AntivirusAnother good free AntiVirus

Microsoft Security EssentialsMicrosoft’s free security product includes Antivirus and Antispyware

Click here for free Virus scan>>  For free : Activescan - Scan your PC free

Free Firewall Programs

A good Firewall is another essential part of your Computer security – without one your computer is exposed to the entire internet. The best solution is to use a combination of hardware firewalls (many routers come with this ability) and a good software firewall. A great feature of a good firewall is that it not only warns you about things trying to get into your computer, but also things trying to get out – as many Trojan programs try to do to send your personal data out into the cyberworld. If you are running Windows 7 or Windows 8, they both have pretty good software firewalls, for those who want a bit more control over their firewall, here are a couple of the best Free products available.

ZoneAlarm Free Edition One of the absolute best firewalls out there. The free edition is the most popular.

Sunbelt Kerio Firewall – Download the free version of a good all around firewall.

Free Anti Spyware Programs

Spyware is everywhere on the internet, and these days it is so easy to unwittingly download it, as a matter of fact you can often become infected just by visiting certain web sites. Spyware not only compromised your personal information, but it can clog up your computer and slow it down to a crawl. Like AntiVirus programs, it is important to keep your Anti Spyware programs up to date with the latest definitions. Here are three of the best Free programs available – we highly recommend using all three together, as despite many software companies claims, when it comes to Anti Spyware programs – No one program does it all!

Spybot Search & Destroy 1.6– An excellent Anti-Spyware program which searches for Spyware and immunizes your computer against certain threats.

MalwareBytes Anti-Malware – A great program to help find and remove unwanted malware from your computer

Ad-Aware SE PersonalAnother excellent Free Anti-Spyware program.


Carbonite offers secure online backup with unlimited backup space. For small businesses and home users needing more storage they offer an amazing package at a very reasonable price. For details, just click the banner below. Online backup is almost mandatory for people in Pensacola as we are always potentially in the path of Hurricanes.

Protect your files with Carbonite Online Backup

Antivirus Programs

Antivirus software is the most important security software that you absolutely need for a safe internet experience. Unfortunately, many of today’s Antivirus software programs tend to bog down your computer, conflict with other programs, and although all of them claim to be the best, many are seriously lacking.

After considerable testing we at Pensacola Computers are proud to recommend ESET’s award winning NOD32 Antivirus

NOD32 offers Real-time protection against viruses, spyware, adware and identity theft. NOD32 in our opinion offers the best detection, fastest performance, and uses the least resources.

Click on the link below to visit the NOD32 site and download your free trial today – we think you will find that this is the best overall solution for Antivirus out there!

NOD32 v3.0 - Save 25% - Download Now

Save $20-$37 off on Smart Security products when you purchase 1 or 2 year service for 3 or 4 users.